Contact Crypto Casinos — Get in Touch With Our Team

Got a question about one of our reviews, spotted something that's changed at a listed site, or just want to flag feedback? This page covers the ways to reach us and what we can (and can't) help with.

How to reach us

The quickest way to contact the Crypto Casinos team is by email at [email protected]. We read every message and aim to respond within a couple of business days, though volume can push that out during busy periods. When you write in, it helps to include which page or operator you're asking about — for example one of the sites listed in our reviews, such as BetPanda, CoinPoker or Cryptorino — plus any screenshots or dates if you're reporting an issue.

What we can help with

Corrections — if a bonus term, licensing detail, or coin support listing looks out of date, tell us and we'll check it against the operator's current terms.
Review feedback — if you've played at a site we cover and want to share how withdrawals, support, or verification actually went, that helps us keep our write-ups grounded.
General questions about how we compare crypto casinos, why a site is or isn't ranked, or how our editorial process works.
Site or content issues, such as broken links or pages that aren't displaying correctly.

What we can't help with

We're an independent review and comparison site, not a casino operator, payment processor, or regulator. That means a few things sit outside what we can resolve directly:

Account or withdrawal issues — disputes over a deposit, bonus, or payout need to go through the casino's own customer support, since we don't hold player funds or account data.
Verification (KYC) requirements — if a site asks for identity documents, that's the operator's own compliance process, and we can't override, waive, or advise on bypassing it.
Legal or tax advice — questions about whether crypto gambling is permitted where you live, or how winnings and crypto gains are taxed, should go to a licensed attorney or tax professional. We can point you to general information, but not a definitive answer for your situation.
Problem gambling support — if gambling is causing stress, financial strain, or feels hard to control, that's best handled by trained support services rather than an email to us. Our responsible gambling page has more detail and links to help.

A note on how this site works

Crypto Casinos may earn a commission when readers sign up through links on our site. That relationship never decides how a casino is ranked or reviewed — our ratings are based on the criteria described in our reviews, not on commercial terms. You can read more about our approach on the About Us page, and our Terms and Conditions cover the legal basics of using this site.

Before you get in touch about a specific casino

A lot of the questions we get are already answered in our reviews, so it's worth checking there first:

Bonus terms — every welcome offer we list, including wagering or playthrough requirements, is detailed alongside the operator's card on our rankings.
Supported coins and payout speed — most sites accept BTC, ETH, LTC, and stablecoins like USDT or USDC, but confirmation times and withdrawal limits vary by operator and network congestion.
Licensing and legal status — offshore crypto casinos are typically licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. This is a legal grey area for US players, and availability can vary by state, so always check your own state's rules before signing up.

If your question is about a state-specific restriction, a coin we haven't covered, or something you think we've missed, that's exactly the kind of message worth sending.

Eligibility and responsible play

All content on Crypto Casinos is intended for adults of legal gambling age — 18 or 21 depending on the site and your state's rules — and nothing here should be read as an invitation to gamble beyond what you can afford to lose. Crypto adds an extra layer of risk on top of the game itself, since the value of your deposit or winnings can shift with the market between the time you fund an account and the time you withdraw. Offshore sites also generally don't offer the same player protections or self-exclusion tools as regulated US operators. If you or someone you know needs support, the National Problem Gambling Helpline is available at 1-800-GAMBLER.